Internal Sales Supervisor

ACP is a well-known and dynamic Belgian company with branches in Holland, France, Germany, Poland and the Ukraine. ACP is located near the Lummen "cloverleaf" junction and is very easy to reach. With more than 100 years of experience, ACP is currently Europe's top reference in the area of CO₂. CO₂ (or carbon dioxide) is certainly one of the most versatile gases in nature and industry. The most important and best-known application is the carbonisation of mineral water, soft drinks and beer. In addition, CO₂ is used as a coolant or freezing agent for food, as a blowing agent for plastics, for transport cooling and during industrial cleaning. The customer list of ACP includes the most important manufacturers of soft drinks, beer and mineral water, as well as chemical companies. They also sell to very divergent industries such as pharmaceuticals, catering companies and the cement industry. ACP is continually developing its organisation, and is looking for a professional (m,f)

Optimise our Sales Department
After your initiation period, you will co-ordinate the activities of our commercial department that supports our various markets in the Benelux, France and Germany. Your objective: the provision of an optimal service to our customers and to the team of seven external sales people. To your varied job package belongs: management and follow-up of offers and customer files, generation of leads, drawing up contracts, organising mailings, keeping the CRM up to date, answering (product) questions, dealing with complaints, sales analysis and reporting, correspondence, agenda management, etc. To this end you provide leadership in the commercial department and you steer all activities in the right direction. You give special attention to the further professionalisation of our processes and approach, you provide input in the area of internal sales communication and you are responsible for developing an optimal relationship with our customers. You work closely with your colleague sales managers and all company departments and you report to the General Manager Sales & Strategy.

Professional Level
To meet this challenge you have a solid background in an internal commercial department (or external sales department) /customer service department in a B to B environment, preferably international. You are familiar with CRM (Microsoft Dynamics is an advantage) and you have a good knowledge of Excel and Powerpoint. You are fluent in oral and written communication in German, French and English. You are proactive, methodical and analytic. If you do not have experience as head of a department, you feel that you are ready for it. Your environment knows you as well-organised, service-minded and stress-resistant.

A People-Oriented Company
ACP offers you a (financially) stable, experienced and up-to-date company environment. Your role is varied and challenging in an international environment that combines various markets and target groups. There is room for your thought input and initiative in an involved and enthusiastic team. Your salary package is commensurate with your responsibilities.

Interested?
Send your cv to Erlinda De Keyser, HR, Dellestraat 55 - 3550 Heusden-Zolder or an e-mail to erlinda.dekeyser@acpco2.com.